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Leading-edge digital mailroom technology that "front
ends"
your ECM strategy
ReadSoft DOCUMENTS for Mailrooms enables inbound information to be
captured, classified, indexed and routed to the appropriate department
or personnel – reducing or eliminating complex workflow/approval
processes.
Our solution manages a wide range of documents including:
-
Structured (such as application forms)
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Semi-structured (such as standing orders, change of address, purchase invoices)
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Unstructured (such as letters and faxes)
...as well as email and other electronic data streams, such as XML.
Inbound content can then be automatically managed and routed to trigger a wide range of business processes, from invoice processing to claims management.
Core functions in one integrated solution
ReadSoft DOCUMENTS for Mailrooms can be deployed as a total digital mailroom solution, or organisations can take advantage of core functions to meet specific business or operational requirements.
| Capture | |
 |
Our solution captures and processes all types of content in any format, including: paper forms, faxes, Internet forms, email, XML files, digital images (TIFF, JPG, PNG, BMP) and digital pens. It also reads and processes handwritten text, machine-print, barcodes, check boxes, circles, tables, matrixes — pretty much everything you can throw at it. |
| Classification | |
 |
ReadSoft’s solution automatically classifies documents using the very latest technology, enabling multiple types of classification to be performed, using built-in intelligence to identify the type and format of each document. It "learns" about the features of an existing document and can apply this intelligence to the classification of new documents – automatically and within your business rules. |
| Indexing | |
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In addition to classification, ReadSoft’s intelligent search engines can automatically locate index fields within structured, semi-structured and unstructured document types. This means existing manual indexing routines can be replaced, ensuring documents are easily identifiable and retrievable for next-stage processing. |
| Routing | |
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The information can be classified according to content, format and/or an organisation’s own business rules. After that, it is automatically routed to workflow, ECM and ERP systems (such as SAP, Oracle and JD Edwards), as well as to databases/archives. |
Compliance
In addition, ReadSoft DOCUMENTS for Mailrooms enables organisations to track mail progress, from the point of entry to delivery, identifying bottlenecks and maximising throughput – so nothing gets delayed or lost. A full audit trail also enables adherence to even the strictest regulatory compliance requirements.
Read more: |
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Success story (PDF) |
Leading insurer selects ReadSoft DOCUMENTS for Mailrooms |
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Automated Mailrooms for insurance companies
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How insurance companies can automate their mailroom. |
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ReadSoft DOCUMENTS for Mailrooms Brochure (PDF, 8 pages) |
Introduction to the Mailrooms business solution. |
| What is OCR? |
This multimedia presentation explains the basics of OCR - the
technology used to capture information from documents. Made by ReadSoft and the University of Lund. |
| Software products included in our Mailrooms business solution | |
| CLASSIFY | Automatically sorts and classifies all your incoming documents. |
| INDEX | Extracts key information from your documents, giving you a searchable archive. |
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ReadSoft
Get more information about our products and services.
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